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On this page you will find
answers to common questions handled by our support staff, along with some tips
and tricks that we have found useful and presented here as questions.
Search for you question by clicking
on a topic below or by scrolling down this page.
If
you do not see your question listed, try running a search on your question.
Note: In these answers we will follow
a few shorthand conventions for describing user-interface procedures. Key
combinations will be presented like this: Ctrl+Alt+Delete, which means
that you should press and hold down the Control key, the Alt key, and the Delete
key at the same time. Menu selections will be presented like this: File->Open,
which means that you should
open
the File menu, and then make the Open selection
.
- How do I start ?
- How do I edit my agency information?
- How do I edit my surety's information?
- How do I edit my bond cost or BUF rate?
- How do I enter a new bond type?
- How do I add bonds to my inventory?
- How do I add a new bond transaction?
- How do I add a defendant to a new transaction?
- How do I add a new indemnitor to a new transaction?
- How do I add a bond to a new transaction?
- How do I add a new court?
- How do I add the transaction accounting information?
- How do I add additional bond cost to the accounting information?
- How do I add collateral to a bond transaction.
- How do I edit a bond status?
- How do I add a payment?
- How do I add a debit?
- How do I print a receipt?
- How do I print an Executed Bond Report for the surety?
- How do I print a Discharged/ Exonerated Bond Report for the surety?
- How do I print a Transferred Bond Report for the surety?
- How do I print a letter?
- How do I print an Agency Report?
- Where can I find ... ?
- Why doesn't ... ?
- Who is ... ?
- What is ... ?
- When is ... ?
Sub Group : Getting Started
- How do I start ?
- How do I add my agency information?
- How do I add my surety's information?
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Sub Group : Accounting
- How do I add a payment?
- How do I add a debit?
- How do I print a receipt?
- How do I add the transaction accounting information?
- How do I add additional bond cost to the accounting information?
-
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Sub Group : Agency/Surety Information
- How do I edit my agency information?
- How do I edit my surety's information?
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Sub Group : Bonds
- How do I enter a new bond type?
- How do I add bonds to my inventory?
- How do I add a bond to a new transaction?
- How do I edit a bond status?
- How do I forfeit a bond?
- How do I exonerate a bond?
- How do I void a bond?
- How do I transfer a bond?
- How do I issue a bond?
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Sub Group : Defendants
& Indemnitors
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Sub Group : Letters & Reports
- How do I print an Executed Bond Report for the surety?
- How do I print a Discharged/ Exonerated Bond Report for the surety?
- How do I print a Transferred Bond Report for the surety?
- How do I print a letter?
- How do I print an Agency Report?
- How do I print a receipt?
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Sub Group :
Maintenance
& Miscellaneous
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Sub Group : Sub Agents
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Sub Group : Transaction Information
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Open the program by
double clicking on the program icon on your desktop
Or
by using the start
button: Start ->
All Programs -> CHS Ent Bail
Program -> CHS Ent Bail
Program (*Note: some programs may end with
"MA", "MS" "MO" "Sub" or other
version designation)
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Enter
Agency Information
Main
Menu -> Administration -> Agency Information
(From
the Main Menu click Administration. Click Agency Information.)
Enter
your agency information. (For
versions "MO" enter information for additional offices.)
->
Close Form
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Enter
Surety Information
Main
Menu -> Administration -> Surety Information
Enter
the surety information. (For
versions "MS" enter information for additional sureties.)
->
Close Form
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Enter
Bond Types
Main
Menu -> Administration -> Access Tables ->
Bond Type Tables
Enter
the bond type (tier) information:
Press
Tab once to move to the Bond Prefix field and enter bond prefix.
(Bond
number on the left side of the hyphen such as "A7"
"A15" "R5" DD" "60" etc.)
Press
Tab twice to move to the Bond Max Penal Amount field and enter Max
Penal Amount
Press
Tab once and enter Surety ID Number for surety that issued that
bond type (Surety ID Number = the order you entered
the surety information. First surety entered is 1, second surety is 2 etc.)
Multiple
surety feature is available in the "MS" version only.
Press
Tab to add next bond type
Close
table by clicking on the X located in the top right corner of the
window
Close
Database Tables Form -> Return To Main Menu
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Add
Bonds To Inventory
Main
Menu -> Bonds -> Add Bonds To Inventory
Select
the Bond Type (click on down
arrow on the right side of the Bond Type field and then select the bond type
from the drop down menu)
Press
Tab and Enter the date the surety issued the bonds
(Enter
all dates with the 2 digit format. example: 01/01/03 or 010103 as
hyphens are inserted automatically)
Press
Tab and Enter the void date the surety assigned the bonds
(Enter
all dates with the 2 digit format. example: 01/01/03 or 010103 as
hyphens are inserted automatically)
Enter
the bond number suffix* of the first (Starting) bond in bond group** (
* The bond suffix is the number on the right side of the
hyphen such as 2061190. **A Bond Group is defined as a
group of bonds of same type with consecutive bond suffixes.)
Enter
the bond number suffix of the last (Ending) bond number in bond group (If
only one bond in group that number must be entered as the ending bond
number.)
Click
Process button
Verify
the number of bonds being entered is equal to the number issued
(Warning:
Be careful to make sure the bond quantity being processed is the correct
number. If a suffix was entered incorrectly you may be entering 1,000,000
bonds instead of 10. If incorrect, click no when prompted and then enter
correct bond number suffix. While it is possible to delete the mistaken
bonds later, save yourself the hassle and do it right the first time.)
If
correct click Yes button (If
incorrect, click no when prompted and then enter correct bond number
suffix.)
Add
next bond group or click Close Form button
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